FAQ

📦 Orders

How can I track my Geetangan order?

How can I track my Geetangan Order?Once your planter is on its way, we'll send a tracking link directly to you so you can watch its journey to your home.

Can I change my order after it's placed?

We process orders quickly to get nature to you faster. Please contact us within 2 hours of placement for any adjustments or changes.

🚚 Shipping & Delivery

Where do you deliver?

We offer Pan-India shipping, ensuring every corner of the country can grow beautifully with Greenora.

How long does delivery take?

Typically, your new green companions will arrive within 5–7 business days, depending on your location.

Do you offer Cash on Delivery (COD)?

Yes, we offer COD for your convenience across most pin codes in India.

🔄 Returns & Damaged Items

What is your return policy?

We want you to love your space! If you're not completely happy with your purchase, you can return unused items within 7 days of delivery.

What if my planter arrives damaged?

We pack every item with extreme care. However, if a breakage occurs during transit, please send us a photo of the damage within 48 hours of delivery, and we will arrange a free replacement.